Customer Support,
Simplified
☑ We Manage Peak & After-Hours Support
☑ We Handle Routine & Complex Customer Care Tasks
☑ Seamless Integration & High-Quality Agents
*We respect your privacy & will never share your information
A better way to build your Front Office
Trusted by Global Brands,
from Startups to Enterprise
Our Pre-Trained CSR teams are ready to be deployed in less than 2 weeks
employees
2000
clients
300
offices
10
continents
3
managed revenue
$4.0B
Together, we build great Customer experiences
Happy Clients
John Salvatore
Buy Auto Parts
"We keep expanding our engagement because it’s so well-run."
Jenna Richardson
American Messaging
“We’ve truly integrated them into our processes; we consider them a part of our family.”
John Batarse
Cali Floors
"The staff we hired are highly educated & are major contributors to our business."
Talk to our Experts.
No strings attached
If you’re ready to invest in quality and see results fast, Our team of experts can help you strategize which plan works best for your business model.
Our Phone
Copyrights ©2009 - 2022 Intelegencia
Our Global Footprint
Some Facts
Haven't found what you're looking for?
We also provide additional front & back office services that can be customized to suit your specific requirements.
Our portfolio includes:
Tech Services
Helping you stay ahead of digital trends!
Digital Marketing
Boost your online presence & conversions!
E-commerce
Maximize your online sales potential!
Back-Office
Streamline your operations for efficiency & growth!
READY, SET, GROW!
TECHNOLOGY + AI + PEOPLE = INTELEGENCIA
The perfect formula to accelerate & optimize front & back-office operations. Get ready to pass the baton & rev up your revenue while pumping the breaks on OPEX!
Let's start building your customer care team with Intelegencia
GET STARTED!
MEET SOME OF OUR AGENTS
A Quick Introduction
Have additional questions?
We've got answers - learn how we can enhance your in-house team, help you manage a remote team effectively, adapt our services to your unique needs, fit into your budget constraints, & more.
JOIN OUR COMMUNITY
Customer Support,
Simplified
- We Manage Peak & After-Hours Support
- We Handle Routine & Complex Service
- We Provide Seamless Integration & High Quality Agents
24/7 Support
Rest easy knowing we're always available to assist your customers, day or night.
Cross & Up-Selling
Utilize our trained agents to identify selling opportunities, boosting your revenue.
Quality Assurance
Feel confident with our service quality or cancel anytime with just 30 days' notice.
Data Security
Trust us to protect your sensitive data, with stringent ISO & PCI DSS certifications.
Join our community of satisfied clients & follow in their footsteps toward success.
Please note that the annual savings calculated are only an estimate and are based on our starting rates for customer care services. Actual savings may vary.
MAXIMIZE YOUR WORKING CAPITAL!
Use our simple calculator to estimate your potential annual savings when you outsource to our efficient and cost-effective Customer Care Agents.
MAXIMIZE YOUR WORKING CAPITAL!
Use our simple calculator to estimate your potential annual savings when you switch to our efficient and cost-effective customer care services.
We Can Help With
That is the question. We can integrate with your existing Customer Care platform or suggest & help you adopt a new one!
TO INTEGRATE, OR NOT TO INTEGRATE
Walter F.
Walter F. boasts a decade of experience as a Customer Support Representative, excelling in telephone and chat services. Skilled in handling high-volume tickets and complex troubleshooting, he consistently delivers exceptional service. With proficiency in MS Office and a keen attention to detail, Walter's strong communication and adaptability make him a standout choice for customer-centric roles, ensuring utmost satisfaction.
Marie C.
Marie C. is a seasoned customer service expert with proficiency in phone, email, and chat platforms. Her roles, including Back Office Specialist and Virtual Assistant, highlight her dedication to efficient customer query resolution. Her experience at Intelegencia BPO LLC emphasizes her client assistance prowess. With a background in Business Administration and Marketing Management, Marie excels in understanding customer needs, delivering superior experiences, and building enduring client relationships. She's a prime asset for customer-focused organizations.
Everything you need to level up your Customer Service
Multi-Channel
Reach your customers where they are, through email, chat, phone, or social media.
Multi-Lingual
Connect with your global audience in their language, enhancing their customer experience
Cross & Up-Selling
Utilize our trained agents to identify selling opportunities, boosting your revenue.
